Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to smartsave107@gmail.com.
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Frequently Asked Questions
Q. What payment methods are accepted?
A. We usually accept various payment methods, including credit/debit cards, PayPal. The available payment methods should be listed on the website's payment information page or during the checkout process.
Q. Can I track the status of my order?
A. Yes, most online shopping malls provide a tracking feature. You should receive a confirmation email with a tracking number once your order is shipped. Use this number to track your order on the website or through the designated shipping carrier's website.
Q. How long does it take for an order to be processed and shipped?
A. The processing time varies depending on the specific product. It can range from a 4 days to 21 days. Once the order is processed, the shipping time depends on the chosen shipping method and your location. Because some items will be shipped from South Korea via FedEx and others will be shippped from US warehouse via local courier.