FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to smartsave107@gmail.com.

Filter by Topic
All
  • All
  • Frequently Asked Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the Chat with us button in the lower right corner to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

A. We usually accept various payment methods, including credit/debit cards, PayPal. The available payment methods should be listed on the website's payment information page or during the checkout process.
A. Yes, most online shopping malls provide a tracking feature. You should receive a confirmation email with a tracking number once your order is shipped. Use this number to track your order on the website or through the designated shipping carrier's website.
A. The processing time varies depending on the specific product. It can range from a 4 days to 21 days. Once the order is processed, the shipping time depends on the chosen shipping method and your location. Because some items will be shipped from South Korea via FedEx and others will be shippped from US warehouse via local courier.
Unable to find satisfactory answers? Contact US